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Judi

I purchased your book this week.  I am halfway through it.  I am so moved by your story.  I can relate to sections of each sisters’ story and how each responded.  I want to say Thank You to each one of you.  I believe that when we are vulnerable enough to share our stories, others…

Audrey

Kathleen, I wanted to thank you and your sisters for your incredible presentation at the conference last week. You each shared so powerfully and I was honored to be in the space with you all. The way you outlined the presentation was so impactful and you did an amazing job highlighting the different ways that…

Peggy

Hi Kathleen, I wanted to reach out after attending you and your sister’s workshop today at the Mental Health KC Conference. I want to express my sincerest gratitude to all of you. Thank you . . . for being vulnerable. for being brave and sharing your story. for your insights so that we can recognize…

How to corral conflicting visions – with care

How to corral conflicting visions – with care Kansas City was lucky. A coalition of more than 100 area social service agencies, behavioral health centers, institutions and more joined forces to address the societal ramifications of trauma and toxic stress. But, as is typically the case when large groups join forces, the collective felt messy.…

Moving a mental health team from sinking to soaring

Moving a mental health team from sinking to soaring When Tim DeWeese took over as director of a large county mental health department, he inherited an organization in shambles. “Broken,” he said. “That’s the one word I’d use to describe us.” The department was operating without a common mission, which, no surprise, lead to a disengaged…

TeamTech knows the key to melding missions: Listening 

TeamTech knows the key to melding missions: Listening  When several non-profits realized their missions had grown incredibly similar – while funding had grown sparser – they initiated talks of merging. The non-profits all, in one way or another, provided medical care for patients who fell through the cracks. The safety net of the safety net…

How to get a group unstuck – and moving forward together 

How to get a group unstuck – and moving forward together An unhealthy board. A budget in the red. And absolutely no plan past putting out the fire-of-the-day. That’s how Melissa Reed describes the state of Prairie Paws Animal Shelter (PPAS) when she took over as Executive Director in 2014. The rural animal shelter, based…

TeamTech helps a state rethink resource allocation 

TeamTech helps a state rethink resource allocation  The Challenge Maximizing resources while improving services is the greatest challenge faced by state and local governments alike. Among the myriad of services provided by local government in Kansas, incarceration of juvenile and adult offenders is arguably one of the costliest.  Healthcare costs for prisoners, particularly costs of…

Teaching leaders how to talk with people, not at them 

Teaching leaders how to talk with people, not at them  Ann Howie, formerly with American Century Investments   The Challenge Communication issues are on everyone’s top ten list. Why? Because managers have expanded their “communication loop” as involvement has grown. The new audience is more diverse and demanding. Managers and project leaders can spend up…